We've tried the onscreen and attachable keyboard. Windows offers to create this for you. Was greeted with the error message: The drive where Windows is installed is locked. It could be another drive letter. Is the device effectively a £1200 paperweight? Perhaps the company's password security policy locks users out after a specific number of failed sign in attempts. When I requested a reset, via troubleshoot, , it just said unable to reset. If you also get the same thing, try the step by step to get rid of that.
It finished updating and then I was good to go. Windows offers to create this for you. Your default system partition could not be properly identified. Restart + F9 repair console. F8 command did not work. If you don't mind of losing some of the data on your Surface, you can try to.
Step 4: Press the Power icon. Because you can reset your Microsoft account password on any device as long as it can access to the internet. I've also tried booting it via the recovery menu. I am following the steps mentioned above. Immediately after reboot you will need to enter to boot menu to specify your boot device.
After the Surface restarts, choose Troubleshoot on the menu. Cancel Causes of this Error This error has been known to occur as a result of one of the following causes: Cause 1: Bitlocker boot agent disabled The root cause of this issue is due to the usage of Windows Bitlocker encryption. Additional repair steps Use in case you still cannot boot! In reality not the whole drive is locked, usually one or more system files are locked and we are going to resolve the problem step by step. Surely there is another way to reset, I don't care about the minimal amount of stuff I have on my drive I just want my laptop back, at this stage the unwanted Microsoft protection is preventing me from doing anything. I did not install Bitlocker, but I followed the instruction and got my 48 digit recovery key via another device.
If don't want to lose any data from your Surface, unlock your Surface with a password reset disk created from a password recovery tool following with the steps below. Step 6: Click the Ease of Access button to open Command Prompt. Hope this could be helpful! It is a new laptop, a little Lenovo idea pad, only had it 3 months,. Read this, and then tap on Next. Otherwise, tap on Just Remove My Files.
Solution 2: Use one computer to do Surface Bitlocker recovery Step 1: Remove the hard drive from Surface Pro and connect it to one Windows computer as an external drive. What is worse they are trying to disguise it as virus when it was the Win Update which shabanged everything. Posted by Admin to on February 24th, 2016 Since the release of the latest Surface revision, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. If you have feedback for TechNet Subscriber Support, contact Boot from a setup usb drive. Step 4: Choose Bitlocker Recovery module in home window of M3 Data Recovery. Tip2: Unlock Surface with a password reset disk Step 1: Open Windows Password Tuner Standard.
Step 1: Enter the email which you initially used when the Surface was setup. Step 2: Power on your Surface. I login to windows 8 Pro as administrator on my computer. Step 7: After the scan completes, lost files will be listed as below window, then select the files you want to recover and save them. For cases like this, have an image backup ready. Step 1: Attack your Touch Cover or Type Cover.
But Windows forgotten password could be surely removed when personal data on Surface lost. If you use Eplorer it will not be possible. We've tried the onscreen and attachable keyboard. Step 3: Unlock Surface with password reset disk. I have tried all these options, to know avail. Hi CasbahRecharge, When did the issue start to occur? And we can use Backup and Restore Center to restore backups after factory reset. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, how to locate the Bitlocker recovery key and unlock Bitlocker encrypted Surface? If that file becomes damaged, then the boot process is halted.
And when i try to activate my disc with discpart it says that it is not a fixed disk and therefore can not activate it. At the Secure Boot Configuration page enable Legacy Support and disable Secure Boot then press F10 to save changes. Solution 2: Recover Surface Pro BitLocker Recovery Key from Microsoft Account is enabled by default in the Surface Pro 3, Bitlocker recovery key has been automatically saved to OneDrive, so using a working computer connected to the Internet and logging into your Microsoft account can find Bitlocker recovery key. Step 1: Install and run on accessible computer. Because your data cant be recovered from phone if once lost during the reset process. I've not had the problem, but someone I know did. Step 4: Select Bitlocker encrypted drive.
If you can't to solve this problem by this solution : I tried this solution and it worked on my computer for my specific failure. Not really sure but I just need it to read the usb, erase all my files and reformat my laptop. I have an Asus S46 running win8. Fixing the error For repairing boot environment files Microsoft delivers the utility bcdboot. How can I not just override the Bitlocker and reset to factory??? You have just performed the soft reset. We are using so many times its very useful to us.